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Alpenland Versicherung AG · Insurance & risk

Portfolio flood exposure and post-event damage assessment

An insurer with alpine flood and hail exposure needed a defensible, repeatable damage picture within days of an event.

Illustration for the Alpenland Versicherung AG programme

The challenge

Alpenland's claims process after a major hail or flood event depended on adjuster availability. Aggregate exposure was modelled but not observed.

What we did

ORBIS provides a portfolio-wide exposure baseline refreshed annually, and post-event damage assessment triggered by the insurer through the ATLAS API. Damage extents are delivered as an auditable observation record.

Results

  • Post-event damage extent within 6 hours of first clear acquisition
  • Adjuster deployment prioritised by observed damage rather than claim volume
  • Auditable observation record retained for each event

We deploy adjusters to where the damage is, not to where the phone calls came from first.

Head of Claims Analytics, Alpenland Versicherung AG

Products used