Customer portal
Sign in to ORBIS Cloud.
Sign in
The customer portal is hosted at portal.terravek.com. Authentication is through identity.terravek.com — either your Terravek credentials with multi-factor authentication, or your own identity provider if your organisation has configured single sign-on.
What you can do there
- Task acquisitions and check feasibility before committing
- Browse the STAC catalogue and retrieve deliveries
- Manage users, roles and API clients
- Configure single sign-on, data residency and support access settings
- Raise and track support cases
- View invoices and usage
Access problems
If you cannot sign in, contact helpdesk@terravek.com or your organisation's tenancy administrator. Terravek support cannot reset credentials held in your own identity provider.
A note on phishing
Terravek will never e-mail you a link asking you to "revalidate" or "reconfirm" your portal credentials, and will never ask for your password or a multi-factor code by telephone or e-mail.
The only legitimate sign-in domains are portal.terravek.com and
identity.terravek.com. If you receive something that looks like us and does not
come from one of those, please forward it to
security@terravek.com. We would rather see a
hundred false alarms than miss one campaign.
Related
Getting started with ORBIS Cloud · Single sign-on setup · Authenticating with the ATLAS API · Data residency